Shopping Guide

About Beautitude ONLINE STORE

Free shipping on orders over ¥15,000 (excluding tax).

Orders totaling ¥15,000 (excluding tax) or more qualify for free shipping.

Shipping fees for orders under ¥15,000 (excluding tax):
Courier shipping rates vary by region. Please refer to the Legal Notice page.
Mailbox delivery (Nekopos) is available for ¥385.
※ Nekopos shipments are sent with simplified packaging and without a box.
※ Products that do not fit within Nekopos size restrictions are not eligible.

Member-Exclusive Campaigns

Members can enjoy exclusive promotional campaigns and special offers.

Easy Payment Options

Payment methods include credit card, bank transfer, and convenience store payment.
Credit card payments are free of charge, and Visa, MasterCard, American Express, and JCB are accepted.Bank transfers are processed through a payment agency. Transfer fees are the responsibility of the customer.

Convenience store payment is available at Lawson, FamilyMart, Ministop, Daily Yamazaki, and Seicomart.

Please note that convenience store payments incur a ¥190 handling fee.
Payment slip numbers or payment reception numbers become invalid two weeks after order completion.
Payments exceeding ¥300,000 cannot be accepted.

Easy Shopping Anywhere

Enjoy easy shopping from your PC, smartphone, or tablet. Receive the latest updates and special information before anyone else.

About Membership Registration

Registration is completely free with no admission or annual fees.

How to Register

Please proceed to the new member registration page from “Log in.”
Enter your information under “Create Account” to complete registration.
You can manage your orders and update account settings from your My Page after logging in.

Order Process

For Registered Members

Please log in before proceeding with your order.

How to Place an Order

Click the “Add to Cart” button on the product page to add an item to your cart.
・To continue shopping ➡ Click “Continue Shopping” to return to the product page.
・To proceed with checkout ➡ Click “Proceed to Checkout” to continue to payment.

Adding an item to the cart does not reserve the product.
Products are secured only after checkout is completed.
Please review the contents of your cart carefully.

・To cancel an item, change the quantity or click remove.
Order details can be confirmed through the automatic confirmation email and from your My Page.

How to Check Your Order

Please log in and check your My Page.

If You Do Not Receive an Order Confirmation Email

Your email settings, spam filters, or an incorrectly entered email address may prevent delivery of our order confirmation email.
If you do not receive it, please check the following.

Cancellations, Returns, and Exchanges

We do not accept cancellations or order modifications after an order has been placed. Please confirm your order details carefully before checkout.

Products will only be exchanged in the case of incorrect delivery, damage, or defects.

Please note that refunds and returns or exchanges for customer convenience are not accepted.
If you wish to request an exchange, please contact our customer center via email.

Inquiries are accepted 24 hours a day, but responses may be delayed outside business hours or during busy periods.
Depending on the inquiry, it may take several days to respond.
If you use domain-based email filtering, please allow emails from 【@beauti-tude.com】.

Shipping Information

Orders are shipped via Sagawa Express or Yamato Transport.
Shipping is free for orders over ¥15,000 (excluding tax).

※ Shipments are handled by Yamato Transport.
※ Orders under ¥15,000 (excluding tax) will incur shipping fees.

Orders are shipped within 3 business days.

※ Excluding certain regions, weekends, national holidays, year-end/New Year holidays, Golden Week, and summer holidays.
※ Orders placed on Friday afternoons, weekends, or holidays will be shipped on the next business day.

Changing the Delivery Address

If the purchaser’s address differs from the delivery address, both addresses may be specified.
Please note that changes cannot be made after the order has been confirmed.

Payment Methods

Please choose from “Credit Card,” “Convenience Store Payment,” or “Bank Transfer.”
Due to personal information protection policies, payment methods cannot be changed after an order is placed.
If you wish to change the payment method, please cancel your order and place a new order.

Credit Card

The following credit cards are accepted:
Visa, MasterCard, American Express, JCB, Diners
No additional handling fee is charged for credit card payments.
We do not have access to or store your credit card information.

Receipts and Invoices

A packing slip is included with all shipments.
Customers requiring a receipt may download it from the URL included in the shipping confirmation email.

Gift Wrapping

Gift wrapping with ribbon is available upon request.
Packing slips are automatically included with all purchases. If you do not require a packing slip, please write “No Packing Slip Required” in the message or remarks field.

Contact Information

Please use the contact form for customer support inquiries.
Inquiries are accepted 24 hours a day, but responses may be delayed outside business hours or during busy periods.
Depending on the inquiry, it may take several days to respond.
If you use domain-based email filtering, please allow emails from 【@beauti-tude.com】.