Legal Notice

Business Operator Information

Company: tan Co., Ltd.
Contact Person: Takao Ri Tange
Address: 155-3 Tokai, Shikata, Kitanagoya-shi, Aichi 481-0004, Japan
TEL: +81-50-3579-0830
Business Hours: 11:00 – 18:00

Pricing

Prices shown are the displayed prices (including tax).
Additional shipping fees may apply. Please check each product page for shipping details.

Standard Shipping

Hokkaido¥1,300
Aomori, Iwate, Akita, Fukuoka, Saga, Nagasaki, Kumamoto, Oita, Miyazaki, Kagoshima ¥880
Miyagi, Yamagata, Fukushima, Tottori, Shimane, Okayama, Hiroshima, Yamaguchi, Tokushima, Kagawa, Ehime, Kochi ¥770
Ibaraki, Tochigi, Gunma, Saitama, Chiba, Tokyo, Kanagawa, Niigata, Toyama, Ishikawa, Fukui, Yamanashi, Nagano, Gifu, Shizuoka, Aichi, Mie, Shiga, Kyoto, Osaka, Hyogo, Nara, Wakayama ¥650
Okinawa¥1,200

Mailbox Delivery (Nekopos)

Mailbox delivery (Nekopos) is available for ¥385.

Items will be shipped without a box due to simplified packaging.
Products exceeding the size limit are not eligible.

Payment Timing and Methods

We accept credit cards, convenience store payments, and bank transfers.
Payment is confirmed at the time the order is placed.

Delivery Timing

Orders paid by credit card or cash on delivery will be shipped within 3 business days unless a specific delivery date is requested.

Sales Quantity

From 1 item

Order Validity Period

Please complete payment within 5 days.
Orders without payment after 5 days will be automatically canceled.

Delivery Method

Products will be shipped by a designated delivery company after arrangement.

Return Policy

We do not accept returns unless the product is defective.
In the case of defective products or incorrect shipments, we will cover all related costs.

If damage occurs during shipping, please contact us immediately.
We will promptly send a replacement product at our expense, including shipping and handling fees.

Eligible Returns

Defective products or incorrect shipments.

Return Period

Refunds are available if you contact us within 5 days of purchase.

Return Procedure

Please request a refund via email.
The purchase amount will be transferred to your designated bank account within 5 days.